Views support issue

Jul 16, 2008 at 6:06 PM
Edited Jul 16, 2008 at 7:15 PM
I ran into an issue with someone not able to see my Views application over the Internet. I believe this has a somewhat broad implication.

Because Views is dependent on Silverlight, if a user have problems bringing up Silverlight seamlessly in the browser, thus Views. The user leaves the site. This problem seem to occur with someone having previously installed Silverlight. I believe this is a support issue because once the correct plug-in is installed, the application should work like charm. Unfortunately this also becomes in issue with wide spread adoption: users do not want to fuss with a plug-in problem. After all this is the premise of a browser application.

I believe I have also seen some version compatibility problems myself. Has anyone seen this problem or just me? If so, has anyone written a clean remove for the Silverlight plug-in? Or is there a better solution?